Returns & Exchanges
At Augason Farms, we want you to be completely satisfied with your fashion purchases, which is why we offer a seamless 30-day return window for all unworn and unwashed items. Our commitment to quality ensures that if a garment doesn't fit your lifestyle, we will make it right with a prompt refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.
Attach Shipping Label
Download and print your prepaid return shipping label from the portal and affix it clearly to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing